Order Tracking

To track your order please enter your Order ID in the box below and press the "Track" button. This was given to you on your receipt and in the confirmation email you should have received.

Lightgrowve Returns & Refunds Policy

Shipping & Delivery

  • Shipping times vary by product and location. Most orders arrive within 1 to 3 weeks. Some items may ship separately.

  • Tracking information will be provided as soon as your order is shipped.

Refund Guarantee

  • Money Back Guarantee: If you are not satisfied with your purchase, you can request a full refund within 14 days (2 weeks) of delivery.

  • No need to return the item. Just send us a photo of the product and explain the issue, and we’ll process your refund quickly.

What qualifies for a refund?

  • Items damaged in shipping (photo proof required)

  • Incorrect or missing items

  • Products not as described

  • Lost packages (not received within 35 days of order date)

How to request a refund

  1. Email us at [your support email] with your order number, a brief description of the issue, and a photo of the item if damaged/incorrect.

  2. We will review your request within 2 business days.

  3. If approved, your refund will be processed to your original payment method within 3–5 business days.

  4. No physical return needed (to keep things easy for you).

Exclusions

  • Requests made more than 14 days after delivery

  • Items damaged by misuse or not following care instructions

Questions?
 Contact us at [your support email]. We’re here to help.

Shopping Cart